Penelope Tunic/Dress in White
$65.00or make 4 interest-free payments of $16.25 fortnightly with More info
Out Of Stock!
We will notify you when this product becomes available.
Model wears: Size 6/XS
SIZE 6/XS: Length 76cm
SIZE 8/S: Length 78cm
SIZE 10/M: Length 80cm
SIZE 12/L: Length 82cm
Height: 153cm (5’7”), Bust: 82.5cm (32.5”) Waist: 63.5cm (25”) Hips: 93cm (36.5”)
Relaxed fit, tunic/dress with cut-out shoulders, flared sleeves and detail pleated neckline. No lining, not see through. Pull over style. Can be worn as a tunic or dress.
PLEASE NOTE: Product colour may slightly vary due to photography lighting or your monitor screen.
You can email firstname.lastname@example.org or fill in our Contact Form. We will try our best to respond within 24 hours.
For a faster response contact us on our live chat through our website (available from 9am to 4pm Monday to Friday). If you wish to contact us through Facebook we generally respond within 24 hours however there maybe a delay. We currently do not have a customer service phone number.
We accept Credit Cards, Debit Cards, Paypal and Afterpay.
IS IT SAFE TO PAY WITH MY CREDIT CARD ON HANELLEI?
We use the safest and most secure payment gateway in the industry in eWay and PayPal to process all credit card payments. Our shopping cart is PCI Compliant and 128-bit SSL certified. It has the same level of encryption as the large banks, your SSL keeps your information secure at all times. For more information see our Payment and Security Policy.
Yes, you will receive an email confirmation after placing your order to confirm that we have received your order. If for some reason, you did not receive an email, please check your spam folder first before emailing email@example.com
WILL I RECEIVE A NOTIFICATION EMAIL ONCE MY ORDER HAS BEEN SHIPPED?
Yes, you will receive an email notifying you that your order has been shipped.
We require 1-2 business days to process your order.
Order placed before 2pm Monday to Thursday will be posted out the same day. Orders placed after 2pm will be sent out the following day.
Orders placed on Friday's after 2pm will be sent out on the following Monday.
I JUST PLACED MY ORDER. CAN I ADD ANOTHER ITEM TO IT?
Unfortunately we cannot add items to an existing order. A separate order must be made.
WHAT IF A PRODUCT I WANT IS SOLD OUT?
Fill in the notify me section on the product page. Ensure to select your size. If we receive a high volume of requests we will try our best to restock the item. Some items may be re-ordered therefore the pre-order option will be available.
I JUST PLACED AN ORDER BUT I WANT TO CANCEL IT?
We can cancel your order and issue you with a online credit note only. Unfortunately once you have placed your order it cannot be refunded. The only exception is a double up of the same order, one of your orders can be refunded.
A pre-order is when an item is currently out of stock but we have made a special order from the manufacturer already and we can expect it to come into stock within a certain timeframe. Once we receive the stock we will send the item(s) out to you as soon as possible. Available items ordered together with PRE-ORDERED stock will be sent out together when pre-ordered stock is available.
When your order is still being processed the status will be 'Unfulfilled'. When your order has been posted the status will show 'Fulfilled'.
I ENTERED A DISCOUNT CODE AND IT DIDN'T WORK
The discount code may be expired or you did not click the APPLY button next to where you entered the code. Once your order has been placed we cannot apply the discount code to your order.
SHIPPING AND TRACKING
If you need to change your shipping details on your order, please email firstname.lastname@example.org immediately. We are generally able to change your order unless it has already been shipped.
DO YOU SEND TO PO BOXES?
Yes we can post to PO Boxes in Australia and New Zealand only. Unfortunately we cannot post to PO Boxes to all other countries.
WHEN WILL MY ORDER BE SHIPPED?
Orders with available stock are shipping within 1-2 days of payment. Orders that contain pre-ordered items are shipping once the pre-ordered merchandise has arrived in our office. We recommend placing separate order for available items and pre-ordered items. Orders are not shipped on the weekends or holidays.
CAN I TRACK MY ORDER?
Yes! Australian customers can track your order via Australia Post and international customers via DHL. You can also check your order confirmation for tracking details.
MY ITEMS HAVEN'T ARRIVED YET. WHAT DO I DO?
If you have not received your order within:
QLD/NSW/VIC/SA/ACT Regular post 7 working days/ Express post 1-2 business days.
TAS/NT/WA Regular post 10 working days/ Express post 2-3 business days.
International orders 10 working days.
Please email us email@example.com immediately.
RETURN AND EXCHANGES
Unfortunately, all final sale and last piece items cannot be returned or exchanged. Please refer to our Returns Policy.
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
Returns are generally processed within 5 business days of receiving your return. Please wait until we contact you of confrimation. Refer to our Returns Policy for more details.
DO I NEED TO USE MY STORE CREDIT IN ONE TRANSACTION?
No, you do not need to use your Hanellei credit in one transaction. If you do not use the total amount, your credit balance will update and you can use the remaining balance at a later date.
HOW LONG IS MY STORE CREDIT VALID FOR?
Your Henellei store credit does not have an expiry date.
Yes you can return your items for a online credit note only. Unfortunately you cannot exchange for other items unless you are willing to cover all postage costs please contact us at firstname.lastname@example.org with your request.
DO YOU HAVE A STORE LOCATION?
We are an online store only.
Please read the fit description in the product details. We will also suggest if there are any sizing differences in the product description. This size chart is based on an average sizing, this is not the definite sizing of a garment.Please note:
- Size chart is in both CM and INCHES.
- Measurements of the models shown wearing the garments are written in the product description.
- Measurements may vary 1-2cm due to manual measuring.
HOW TO MEASURE YOURSELF
Put the tape measure around yourself
- Do NOT pull it tight
- Do NOT leave space for how loose you want your shirt to be.
- DO relax.
Hanellei delivers worldwide using Australia Postal Service and DHL Express Courier.
- Orders placed after 2pm Monday to Thursday will be posted the following day.
PRE-ORDERSAvailable items ordered together with pre-ordered items will be sent out together when pre-ordered items are available.
- $8 Flat rate for orders $75 and under. Regular delivery 2-5 business days.
- Orders $75 and over qualify for free regular delivery 2-5 business days.
Delivery to New Zealand is a flat rate of $15 AUD via Australia Post:
Express Courier International (Estimated 2-5 business days) with tracking and signature on delivery.
North America (United States, Canada, Mexico)
Europe and UK
Asia Pacific (China, Japan, Hong Kong, Singapore & more)
*Specific rates for all other countries will automatically be calculated at checkout. Shipping may take 2-10 business days depending on location.
IMPORTANT PLEASE NOTE:
- Business days do not include weekends or national public holidays.
- If you live outside a metropolitan area delivery may take longer than the estimated delivery time.
Countries we do not ship to:
INTERNATIONAL DELAYS, CUSTOMS DUTIES & TAXES
International customers may be required to pay sales tax, duty and/or Customs charges. Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.
All Taxes and customs charges are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Hanellei is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
If you have any questions or concerns regarding import taxes and customs duties, please contact your local customs offices for more information regarding taxes and duties in your country prior to placing your order.
Calculate an estimate customs fee through here Import Duty Tax Rates Calculator
XE.com – Foreign Exchange Rate Calculator here
POLICY & TERMS
- The shipping cost for orders is non refundable.